Compare DermCharts™

DermCharts surpassed expectations in every category of use. The System  scored higher in each and every industry benchmark – from installation to service, to implementation. Below are scores, as well as the most-wanted EMR features by dermatologists, and how the DermCharts System covers every EMR complaint from healthcare professionals.

EHR Systems Quality*

Category
Element
Industry Avg.
Implementation
Quality of Training
              5.3
           7.5
Implementation
Amount of Training
              5.2
           8.0
Implementation
Ease of Customization
              4.6
           8.9
Customer Service
Average Call Wait Time
              5.2
           8.2
Customer Service
Ability to Resolve Problems
              5.2
           9.4
Customer Service
Quality of Communication
              5.1
           9.4
Customer Service
Response Time to Resolve an Issue
              4.9
           8.5
Productivity
Ease of Moving from One Section to Another
              5.3
           8.9
Productivity
Ease of Navigation through Patient Visit
              5.1
           9.2
Productivity
Importing Data into EHR
              4.4
           7.4
Productivity
Frequency of Useful Pop-Ups/Alerts
              4.4
           9.7
Productivity
Speed of Moving to Back-Up System When Main System is Interrupted
              3.8
           9.6
Impact on Practice
EHR Has Improved Quality of Care
              28%
           94%
User Satisfaction
Staff Has Positive Opinion of EHR
              23%
           97%
Financial Impact
EHR Had Positive Impact on Finances
              19%
           98%

Most important EHR features according to dermatologists*

  1. Ability to e-prescribe
  2. Communicate with patients via portal
  3. Easy to exchange PHI with other providers
  4. Ability to work with patient photos and images
  5. Improve patient access to their records

Chief complaints of other systems according to dermatologists*

  1. Spending too much time entering data not related to patient care
  2. Disrupting practice workflow
  3. More time spent on EHR, less eye-contact/interaction with patient
  4. System has no chronic care management tracking capability

Can your EHR System do this?

FEATURE
e-Prescribe from any screen
           ✔︎
Smart SuperBill Coding
           ✔︎
Interoperability with other PM systems
           ✔︎
InstaPath℠ Dermapathology instant history
           ✔︎
Click Less, Care More℠ customizable template personalization
           ✔︎
Direct Message secure communication
           ✔︎
Instant Image to Patient Chart Image Uploads
           ✔︎
Mark Biopsy on patient image
           ✔︎
Multi-Practice/Multi-Location Support
           ✔︎

Can your Practice Management System do this?

FEATURE
Interoperability with other EHR systems
           ✔︎
Free Text/phone call reminders
           ✔︎
Online Provider Portal with online booking
           ✔︎
TimeGuard℠ patient appointment intake
           ✔︎
Provider Reviews & Surveys management
           ✔︎
Inventory Management Module
           ✔︎
Online and in-Office Electronic Patient Intake/Update/MIPs forms
           ✔︎
Free birthday/important date reminders via text/voice calls
           ✔︎
Integrated Payment Reminder system
           ✔︎
Free Eligibility verification
           ✔︎

DermCharts Revenue Cycle Management System Benefits

FEATURE
Advanced Analytics fully customizable reporting for Power Users
           ✔︎
Billing+℠ full service billing and collections service
           ✔︎
AR Collections Suite and reporting dashboard
           ✔︎
ValueGuard℠ competitive rates with option to lock in contracted rates up to 2 years
           ✔︎

What’s Included in DermCharts Support Package?

FEATURE
Unlimited webinar/phone/email support
           ✔︎
Ticket Management Portal
           ✔︎
Dedicated Account Manager
           ✔︎
Unlimited Data Import/Export
           ✔︎
Unlimited Reporting Support
           ✔︎

*Source: http://www.medicaleconomics.com/ehr/2018-ehr-report-card

DermCharts provides and maintains a powerful, customizable Electronic Health Records, Practice Management, and Revenue Cycle Management Solution for dermatologists and their practices. Our state-of-the-art, HIPAA-compliant technology is backed up by the best customer support in the industry, and is designed by dermatologists for use in dermatology practices.

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